Acceptable Use Policy

This policy applies to everything you create, publish, or send with Corovus (operated by Thirteenth Idea FZ-LLC). By using the platform you agree not to use it for any of the following.

Illegal activities

Violating any applicable law — international, UAE, Indian, or the law of your own jurisdiction.
Promoting terrorism, extremism, or violence.
Money laundering, fraud, or unauthorised financial activities.
Distributing illegal substances or weapons.

Harmful content

Hate speech, discrimination, or harassment.
Adult, sexual, or explicit content.
Content harmful to minors — child sexual abuse material is strictly prohibited and reported.
Promotion of self-harm, suicide, or violence.
Misleading medical, legal, or financial advice.

Intellectual property

Infringing copyrights, trademarks, or patents.
Plagiarising others' content.
Reverse-engineering the service.

Abuse

Sending spam — outreach must comply with anti-spam law and always include a way to unsubscribe.
Phishing or impersonating others.
Scraping data that is not publicly available.
Bypassing rate limits or creating fake accounts.
Reselling the service without authorisation.

System integrity

Attacking our infrastructure (denial of service, exploits).
Probing for vulnerabilities without written permission.
Distributing malware.
Disrupting other users' experience.

Agent-specific rules

Social media. No spamming social platforms, faking engagement, or bypassing platform policies.
Lead generation. Comply with the anti-spam and data-protection laws that apply to you (for example CAN-SPAM in the US, the IT Act and DPDP Act in India, GDPR in the EU). No purchased lists. Every outreach email must include an unsubscribe link.
Advertising. Follow the policies of the advertising platforms you publish to. No deceptive ads, prohibited products, or trademark violations.
SEO. No black-hat techniques, content farms, or cloaking.
Websites & apps. Sites and apps you build must themselves comply with this policy — no fraud sites, fake stores, or scams.
Hosting. Websites you host or upload must follow this policy too: no phishing pages, malware or harmful downloads, no copies of another company's website, and nothing that attacks or overloads other systems. We take such a website offline at once, without the warning step below.
AI video & images. No deepfakes of real people without their consent, no defamation, no election misinformation, and never remove or hide the AI label or the information embedded in AI files. AI-content labelling rules are described in our AI Content Disclosure.
All other agents. The general rules above apply to every agent on the platform, including document drafting, e-signing, and calling features.

Consequences of violations

First offence: warning and removal of the content.
Repeat offence: account suspension.
Severe violation: permanent ban and possible legal action.
Illegal activity: reported to the relevant authorities.

Reporting violations

Email info@13idea.org with a description of the violation, evidence (screenshots or URLs), and your contact information. We acknowledge a report within 24 hours and resolve it within 7 days, or within 36 hours if you ask us to remove harmful content. If an image, video or audio shows you naked or in a sexual act, or pretends to be you — including a fake made with AI — we remove it, or block access to it, within 2 hours of your report.

Updates

We may update this policy. Continued use of the service means you accept the current version.

Last updated: 18 October 2026.

These documents are published in several languages for convenience. The English version is the operative text, and prevails in the event of any discrepancy between the language versions.